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Area Market Liaison

Department: Marketing
Location: South Bend, IN

Job Description:

The Area Market Liaison is responsible for the census and business development - related activities of Southfield Village (SFV) and Hamilton Grove (HG) campuses. The Area Market Liaison
is responsible for census development across all service lines.

Duties include:

  • Coordinates planning and organization of marketing strategies and programs designed to meet
    occupancy and payor mix goals.
  • Stays abreast of competitor changes in the marketplace by conducting annual competitor analysis.
  • Serves as the primary representative for assigned accounts such as discharge planners in hospitals, physicians, and other allied health professionals including case managers and managed care organizations.
  • Coordinates special community events for specific target markets including sponsoring one on-site networking event and one educational seminar per calendar quarter.
  • Develops and maintains effective client and referral source relationships.

Job Requirements/Qualifications:

  • Bachelor's Degree related field or equivalent experience required.
  • Previous experience as a sales and marketing professional in the healthcare industry required.
  • Familiarity with Long Term Care issues & knowledge of Medicare/Medicaid procedures required.
  • Familiarity with healthcare programs and procedures for admission.
  • Good verbal and written communication skills.
  • Ability to handle multiple tasks, creatively problem solve, and work within certain levels of stress.
  • Strong time management skills and proven ability to meet deadlines.
  • Empathy and understanding for the needs of the elderly and their families and ability to work both with the older adult (resident) and their families.
  • Strong computer competency preferred.

Benefits:

  • Medical/Dental/Vision
  • Voluntary Life
  • 403(b) with employer match
  • PTO program
  • Additional Benefits available

Contact HR with questions, (574) 537-4029.

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